A weblog for Pete Ellertsen's mass communications students at Benedictine University Springfield.

Monday, November 22, 2010

COMM 150: Do Palin's attacks on Couric, mainstream media undermine democratic institutions?

If you're looking for Wednesday's online class discussion, scroll down one more. It's in the post about "don't touch my junk" stories and junk journalism ... this post is about the same general subject, i.e. criticism of the media, but the questions are at the end of the next post. - pe

This just in. I won't ask you to comment on it, but it relates to our study of ethical standards and values in journalism. Ex-Gov. Sarah Palin of Alaska has accused CBS News anchor Katie Couric ... not for the first time ... of biased reporting.

Palin's remarks, dishing on her interviews with Couric during the 2008 presidential campaign, came on the Sean Hannity show to be aired tonight. Clips of Hannity show and part of an original interview are embedded in an Entertainment Weekly EW.com story on Palin's appearance on the Hannity show.

Palin is hard to paraphrase accurately -- like so many of us, she often starts new sentences before the finishes the first one, and it's hard to figure out how they all fit together -- but she seems to be saying Couric doesn't live up to the basic standards of journalism.

"I want to help clean up the state that is so sorry today of journalism," she told Hannity, as quoted by EW.com. "And I have a communications degree. I stud[ied] journalism. Who, what, when, where, and why of reporting. I will speak to reporters who still understand that cornerstone of our democracy … And then we get to decide our own opinion based on the facts reported to us. So a journalist, a reporter who is so biased and will no doubt spin and gin up whatever I have to say to create controversy, I swear to you I will not waste my time with her. Or him."

If that's what Palin is saying, I believe she's quite simply wrong. Whatever her shortcomings as a network TV news anchor, Couric's ethical standards are entirely professional.

My impression during the 2008 interviews was that Couric was trying to ask questions that would draw Palin out. Much of Couric's background was as a "soft news" reporter, especially on the Today Show, and I felt like she was falling back on the same interview techniques any experienced feature reporter uses with interview subjects who are inexperienced, nervous and/or inarticulate. I've used some of them myself. In one of the later interviews (there were three or four), I thought she did let her irritation show when it was apparent that Palin was evading her questions. But as I watched in 2008, I was more struck by what I considered to be Couric's tact with a news source who was obviously having a hard time making herself understood.

Why does this matter now? It doesn't bother me when politicians attack the media. That goes with the territory. But when a politician poses as a media expert, as Palin did on the Hannity show -- "I studied journalism. Who, what, when, where and why ...," etc. -- I expect the politician to get it right, to tell the truth. Palin may think she's telling the truth, but what she's saying about Couric here -- and the "lamestream media" in general -- is her opinion and ought to be recognized as such.

All of this seems to be coming to a head lately with Palin's book tour and her carefully orchestrated hints about running for president in 2012. In an op-ed piece on Palin's hard-core political appeal over the weekend, Frank Rich of The New York Times asked, and answered, the question, "Could She Reach the Top in 2012? You Betcha." He said:
... What might bring down other politicians only seems to make her stronger: the malapropisms and gaffes, the cut-and-run half-term governorship, family scandals, shameless lying and rapacious self-merchandising. In an angry time when America’s experts and elites all seem to have failed, her amateurism and liabilities are badges of honor. She has turned fallibility into a formula for success.
What Palin does, and she does it very well, is to express the grievances of a lot of Americans against elites of any kind. Which isn't all bad, as far as I'm concerned. Elites and experts give me stomach cramps at the best of times. As a reporter, I wasted too much of my time writing them up as they pontificated at news conferences.

But I get nervous when the expression of grievances goes over a red line, and it begins to undermine society's institutions like government and the press. And I think Palin is getting pretty close to that red line with her repeated personal attacks on Katie Couric and others she sees as elites.

COMM 150: 'Don't touch my junk [journalism]' hyping body-scan story? FOR CLASS WEDNESDAY

For class discussion (on line) Wednesday ...

Featured on The Daily Beast website today (Monday) was a take-down by media critic Howard Kurtz, who finds junk journalism -- i.e. the journalistic equivalent of junk food -- in the coverage of the use of body scanners and pat-down searches during security checks at 70 airports.

Kurtz, who recently joined the Daily Beast after 10 years as the highly respected media writer for The Washington Post, says the story is hyped:

You might get the impression, from the way the coverage has achieved warp speed, that millions of airline passengers are being groped and humiliated by heavy-handed security guards.

From network newscasts to local TV, from newspaper front pages to a blur of Web headlines, it seems untold numbers of women are having their breasts touched and untold numbers of men are feeling the intrusive hands of government guards near their packages.

Actually, that’s far from true. Despite some outrageous incidents involving idiotic conduct, with 2 million passengers screened each day, more than 99 percent are unaffected by the new policy.
After giving some examples of hyperactive TSA guards, he adds:

The obtuseness of these TSA clowns boggles the mind. And in the modern media world, anecdotal accounts rule. Perhaps some customers, not the disabled ones, were being oversensitive; doesn’t matter. We all identify with bedraggled passengers, having removed their shoes and belts, having dumped their drinks and packed their tiny toothpaste tubes, being oppressed by a rigid and inflexible system. But that doesn’t mean the excesses are widespread.
After some examples of hyperventilating coverage, Kurtz concludes:

Whether all this scanning and probing and patting down is enhancing our collective security is very much in doubt. Pistole repeatedly points to the Christmas Day underwear bomber, and who among us wouldn’t submit to additional inconvenience if it meant stopping an extremist from bringing down a plane? A CBS poll earlier this month found that 81 percent of those questioned support the TSA’s use of full-body scanners.

But an ABC/Washington Post survey out Monday says half the respondents think the new pat-down techniques go too far. (After the overwhelmingly hostile coverage, it's surprising that figure is only 50 percent.)

On the other hand, it seems absurd to be screening grandmothers and young kids, and has this elaborate and expensive enterprise caught a single terrorist?

No self-respecting man wants a hyperactive security guard touching his junk. But I’ve about had it with media types who insist on turning this into a junk story.
Kurtz' writeup raises ethical issues. If his summary of the coverage is accurate, and I think it is judging by what I've seen on the web, there are ethical issues in the way this story is being handled.

Your assignment: Read Kurtz' story in the Daily Beast (linked above) and re-read the SPJ Code of Ethics (linked here). How do you rate the ethics of the journalists whom Kurtz quotes? Which specific principles apply? (By specific, I don't mean the broad rules like "Seek the Truth ..." but the detailed statements like "Analysis and commentary should be labeled and not misrepresent fact or context.") Post your answers, about 250- to 500 words, as comments to this post.

I think you'll find the coverage to be a mixed bag. For example, Juan Williams' remarks on The O’Reilly Factor are quoted, “Prepare for a travel nightmare if you're getting on a plane to go see your family for Thanksgiving ... Twenty-four million Americans will go through a living hell just because they want to visit their loved ones!” A little over the top, right? But Williams was on a clearly identified Fox News opinion show. Was he misrepresenting the facts or stating his opinion in a colorful way? Sometimes these things aren't clear-cut. Open two windows. Read Kurtz' column, and do a point-by-point evaluation of the coverage quoted in it. The exercise should take about 50 minutes, about the same time as a class period.

Sunday, November 21, 2010

COMM 150: Another Irish foreign correspondent's raison d'etre, 'to be there, to see, and to record'

Irish Times Washington Correspondent Lara Marlowe has a new book out. And this weekend's editions carry an excerpt from the book that echoes some of the themes in BBC correspondent Fergal Keane's first-person piece "Letter to Daniel." I've been reading Marlowe's coverage, off and on, since the Kosovo war more than 10 years ago. She has been in most of the world's more vicious trouble spots. Lebanon, Algeria, Africa, civil wars in the former Yugoslavia, American wars in what she calls (quoting Mort Rosenblum*, another journalist) "Vietraqistan." Marlowe says here:
Suffering is the lot of mankind; if my reporting sometimes strikes a chord in readers, I believe it is because I feel tied to the people whose pain I describe. As T S Eliot wrote: “I am moved by . . . The notion of some infinitely gentle/Infinitely suffering thing.” Some, like the parents of children who died violently in Ireland and France, became friends. Most have been swallowed up by distance and time. But I do not forget them.
That rings true, for what it's worth, to me. I've been told if a reporter stops waking up in the middle of the night worrying about the people he writes about, it's time to get out of the business. Lose sight of that common humanity, and you're done. Cooked.

And Marlow says this:
At the Féile an Phobail [community festival] in west Belfast in the summer of 2010, I was asked if I despaired of what the American poet e.e. cummings called “manunkind”. I didn’t want to sound negative, and strained to find examples of heroism. On occasion, I have encountered humour, generosity, altruism, even beauty. But for the most part, I have found the world to be as Matthew Arnold described it: without joy, love, light, certitude, peace, or help for pain. The instruments of suffering are usually remote: fighter bombers at altitudes of tens of thousands of feet; the secret minutes of politicians’ meetings. Only occasionally does one glimpse the face of cruelty: in a Serb prison-camp commander or, more recently, in an Arizona sheriff who glories in chain gangs of hungry prisoners and the deportation of Mexican migrants.

Despite the sadness and anger, I remain endlessly fascinated by the human condition. I still want to know what will happen. Looking back at this juncture, this mezzo camino [midpoint in a journey, lit. road], I have found something approaching a meaning and a purpose: to be there, to see, and to record.
__________
* After heading Associated Press bureaus in bureaus in Kinshasa, Lagos, Kuala Lumpur, Jakarta, Singapore, Buenos Aires, and Paris, as well as a 10-year stint as editor of the International Herald-Tribune based in Paris, Rosenblum now teaches journalism at the University of Arizona. His latest book, and I am not making this up, is on chocolate!

Friday, November 19, 2010

COMM 150: Coming attractions ... segue to law and ethics

On Wednesday, I want us to blog about ethics. The class will be on line. I will be in Dawson 220 at 11 a.m. to meet with any students who wish to have an F2F conference with me, but our class discussion will take place on The Mackerel Wrapper. And after Thanksgiving we'll spend the rest of the semester talking about law, ethics, professional conduct and "doing the right thing" ... which kind of covers it all.

But to set the stage and provide a context for our discussion, in class Monday I want us to listen to a 1997 broadcast by Irish journalist Fergal Keane.
At the time he was a foreign correspondent for the British Broadcasting Corp., and he was in Hong Kong for the ceremonies that marked the former British colony's incorporation into the Republic of China. But Keane's broadcast wasn't about that, it was about the recent birth of his son Daniel ... and, as he explained it later, he spoke "not just about becoming a father, but also about my own past, about loss and the failure of dreams, about the pain of different children I had met along the roads of war, about my father and how alcohol had taken him from me."

It was called "Letter to Daniel" and it became a BBC classic. We'll listen to it in class. You can read along if you wish.

Several years later, Keane told how he wrote the piece and what it meant to him, and his listeners:

There was one draft of the letter. No re-writing. And after the piece was done I went back to my paternity leave.

And then the letters started to arrive. By the sack load. From a mother whose only son had died on a military exercise in Canada; from a man writing by the light of an oil lamp in a tent in Antartica, missing his family back in Britain; and many, many letters from those who had struggled with alcohol or seen loved ones die from it.

***

Some of my friends worried that I would be identified with "Letter To Daniel" for the rest of my life; they felt for me when a critic attacked me for writing so personal a piece.

And I replied that nothing anybody says about it - good, bad or indifferent - matters a damn in the long run.

When I read the Letter now, and I remember that morning with the baby asleep in my lap, I see a young father about to start out on the greatest adventure of his life. He doesn't know that yet, of course.

But that child will be the making of him, the saving of him.

Before class time Wednesday, I will post a blogging question in which I link to a fact situation -- something for you to read -- and ask you to comment on it in terms of the ethical issues it addresses.

So, to get ready, we need to be familiar with ...

1. The Code of Ethics of the Society of Professional Journalists:

Preamble
Members of the Society of Professional Journalists believe that public enlightenment is the forerunner of justice and the foundation of democracy. The duty of the journalist is to further those ends by seeking truth and providing a fair and comprehensive account of events and issues. Conscientious journalists from all media and specialties strive to serve the public with thoroughness and honesty. Professional integrity is the cornerstone of a journalist's credibility. Members of the Society share a dedication to ethical behavior and adopt this code to declare the Society's principles and standards of practice.
Seek Truth and Report It
Journalists should be honest, fair and courageous in gathering, reporting and interpreting information. ...
Minimize Harm
Ethical journalists treat sources, subjects and colleagues as human beings deserving of respect. ...
Act Independently
Journalists should be free of obligation to any interest other than the public's right to know. ...
Be Accountable
Journalists are accountable to their readers, listeners, viewers and each other. ...

... and ...

2. The Code of Ethics of the Public Relations Society of America
... principles and guidelines built on core values. Fundamental values like advocacy, honesty, loyalty, professional development and objectivity structure ethical practice and interaction with clients and the public.

Translating values into principles of ethical practice, the Code advises professionals to:
  • Protect and advance the free flow of accurate and truthful information.
  • Foster informed decision making through open communication.
  • Protect confidential and private information.
  • Promote healthy and fair competition among professionals.
  • Avoid conflicts of interest.
  • Work to strengthen the public’s trust in the profession.
Fergal Keane probably would not be a member of the Society of Professional Journalists, which is an American organization. But the values of American and British reporters are quite similar. Which principles in the SPJ Code of Ethics would apply to his Letter to Daniel? Please post your answers as comments to this blog.

COMM 150: GM, coming out of bankruptcy, re-listed on NYSE ... let's look (and listen) for the brands ...

-- General Motors Marks Introduction to the Public Market
at The New York Stock Exchange (posted by GMBlogs) .


News item:
NEW YORK (AP) -- General Motors stock began trading on Wall Street again Thursday, signaling the rebirth of an American corporate icon that collapsed into bankruptcy and was rescued with a $50 billion infusion from taxpayers.

The stock rose sharply in its first minutes of buying and selling, going for nearly $36 per share -- almost $3 more than the price GM set for the initial public offering. The stock pulled back slightly by early afternoon and closed at $34.19. It had traded for less than a dollar when the old company filed for bankruptcy last year.

On the floor of the New York Stock Exchange, a crowd eight deep jostled around the company's trading post, adorned with its familiar blue-square logo with an underlined "GM." CEO Dan Akerson rang the opening bell as raucous cheers went up and the sound of a Chevrolet Camaro's revving engine echoed through the room.

Thursday, November 18, 2010

COMM 150: Of zookeepers, 'makin' things up' and public debate -- FINAL EXAM CONTENT ADVISORY

Here's something I saw in the news today that might make a good question for the final exam ... and will certainly give us something to think about when we take up media law, ethics and societal effects after Thanksgiving.

Thomas Friedman's latest op-ed column in the New York Times praises CNN announcer Anderson Cooper for fact-checking what Friedman called a "bogus rumor that President Obama’s trip to Asia would cost $200 million a day."

Which qualifies Friedman for my zookeeper-of-the-week award.

The rumor was a estimate that President Obama's trip to Asia cost $200 million a day. It apparently traces back to a local politician in India, but it was picked up by U.S. Rep. Michelle Bachmann, R-Minn., and high-profile right-wing commentators including Rush Limbaugh and Glenn Beck. It was not only false, but ludicrous on its face. Cooper tracked it down, and suggested the cost would be more like $5 million a day (still a pretty good hunk of change). Friedman said:
When widely followed public figures feel free to say anything, without any fact-checking, we have a problem. It becomes impossible for a democracy to think intelligently about big issues — deficit reduction, health care, taxes, energy/climate — let alone act on them. Facts, opinions and fabrications just blend together. But the carnival barkers that so dominate our public debate today are not going away — and neither is the Internet. All you can hope is that more people will do what Cooper did — so when the next crazy lie races around the world, people’s first instinct will be to doubt it, not repeat it.
I think he's right about that. As Jon Stewart once said, sometimes you've gotta have a zookeeper say "Bad monkey!"

(Recall the zookeeper question on the midterm? Would that give us a context for our discussion after Thanksgiving? Would it make a good final exam question? Either a 25- point or, focused this time on law and ethics, even a 50-point question.)

Of course, monkeys on both sides of the aisle -- uh, zoo -- sometimes need to be admonished. Former Alaska Gov. Sahrah Palin blasted what she calls the "lamestream" or mainstream media in her farewell speech in Fairbanks, Alaska, when she quit the office in 2009. SHe said:
“Some straight talk for some — just some — in the media. … You represent what could and should be a respected, honest profession that could and should be a cornerstone of our democracy. Democracy depends on you. That is why our troops are willing to die for you. So how about in honor of the American soldier, ya’ quit makin’ things up?”
Of course, Palin has has her own challenges with the facts -- or, more precisely, with selective -- and misleading -- quotation.

COMM 150: Tiger who?

Mike Lupica, sports columnist for The New York Daily News, has this to say about Tiger Woods' brand and -- more generally -- about our interest in sports figures overall:
Woods was once the biggest star in sports. You know who is the biggest star of the moment, even bigger than LeBron? It is Michael Vick of the Philadelphia Eagles, who did jail time not long ago because of his involvement with a ring that tortured and killed dogs.

Vick did his turn on "60 Minutes" a while ago, his own media tour. Nobody remembers a word he said. Now he is on television for six straight national games because he is the most exciting player in his sport. It doesn't change what he did with those dogs. It is just that people are now a lot more interested in what he does on the field than anything he has to say. There is nothing noble about this, by the way, and it tells you as much about us as it does about Vick.
That's one sportwriter's view. Does it hold true in general?

Wednesday, November 17, 2010

COMM 150: Newsweek merger - convergence - FINAL EXAM CONTENT ADVISORY

Fallout from the planned merger of The Daily Beast and Newsweek is, appropriately enough, concentrated in new media. Over the weekend, staffers in Newsweek's website - Newsweek.com - took to social media to state their worries about being laid off. And mostly it's web-based media that have covered it. Made to order for a final exam question about across-platform convergence of web-based and print media, huh? Just askin'. Or not.

a post by Joe Pompeno in a Yahoo! News blog called The Cutline.

On Friday afternoon, while the media world was buzzing about the freshly inked union between Newsweek and the Daily Beast, a handful of Newsweek.com staffers headed over to the Ear Inn, a watering hole in Manhattan's West Village, and started drinking. The mood was grim, an insider told us at the time, because the future of Newsweek.com suddenly seemed uncertain now that the famed magazine would be merging with Barry Diller and Tina Brown's 2-year-old Web news start-up.

Sure enough, staffers woke up Saturday morning to Daily Beast Publisher Stephen Colvin's confirmation that Newsweek.com would be getting the ax under the new joint venture (which makes Brown editor-in-chief of both publications). So they decided to state their case on Tumblr--the preferred outlet for Newsweek to respond to its detractors.


xxx Tumblr is a microblogging platform

... Newsweek's dot-com staffers have laid out a strong argument for why Newsweek.com should survive, touching on issues like search engine optimization, branding, existing partnerships--and, not least, its status as a consistently higher traffic draw than the Daily Beast.

"In the face of indifference, condescension and even outright hostility from its print counterpart; with little to no resources; with more high-level hires and fires over the past couple of years than anybody could possibly count—and a revolving door of editors—the small but tireless staff at Newsweek.com consistently created editorial work that made waves," reads the post.

xxx

COMM 150: For Friday (paper topics, chapter on entertainment)

Read John Vivian, Chapter ___, entertainment. We will focus on branding issues, but skim over the rest of it, too. My focus: Entertainment, including sports, is a business. How do people engaged in this business use mass communications media to build fan base and maintain their brand?

Your paper No. 2 ... come into class ready to tell me what your topic is what topic you've already started your paper on. If you haven't chosen a topic, I will be delighted to help you by assigning a topic. Here are a few for starters:

  • Kumquat Growers Inc. of Dade City, Fla.
  • The Scottsdale (Ariz.) Community College Fighting Artichokes.
  • The National Kitchen and Bath Association (NKBA).
  • The National Frozen Pizza Institute.
  • The Iowa-Nebraska Equipment Dealers Association.
  • The Synthetic Organic Chemical Manufacturers Association (SOCMA).
  • The Hearth, Patio and Barbecue Association.
  • The Window Covering Manufacturers Association.
Preview of coming attractions: Our study of public relations, advertising, entertainment and market research has focused pretty much on marketing and branding issues. Keep this in mind for when you learn about integrated marketing communications in future classes. After Thanksgiving, we'll finish the book. In a mad scramble, but we'll finish it!

The readings are:

  • Chapter 16, Mass-Media Effects on Society
  • Chapter 17, Global Mass Media
  • Chapter 19, Mass Media and Governance
  • Chapter 20, Mass Media Law
  • Chapter 21, Mass Media Ethics
You should skim them all, but especially Chapters 20 and 21 on law and ethics. We'll use those issues as sort of a prism to focus our exploration of media effects on American and international society. Soon after Thanksgiving, I will give you final exam essays to help focus even more. This is the part of the semester where everything is supposed to come together, and you'll find our discussion of law and ethics ties together things we've been studying all semester.

COMM 150: Chevrolet, ads, USP in action

"How to Create Your 'Unique Selling Proposition' (USP) That Makes Your Marketing Generate More Results" by Interactive Marketing Inc. of Bend, Ore. defines a Unique Selling Point (or Proposition) as whatever "makes your product or service the 'gotta have' item." They say to:
Write your USP so it creates desire and urgency. Your USP can be stated in your product itself, in your offer, or in your guarantee:
  • PRODUCT: "A unique baseball swing that will instantly force you to hit like a pro."
  • OFFER: "You can learn this simple technique that makes you hit like a pro in just 10 minutes of batting practice."
  • GUARANTEE: "If you don't hit like a pro baseball player the first time you use this new swing, we'll refund your money."
Write your ideas on paper now...
This isn't the only explanation of how ads work. It may not even be the best. But it's convenient, and all of these things say pretty much the same things. So we're going to give it a road test (forgive the pun) by looking at some Chevrolet ads and trying to second-guess what the USP is.

Here are some old print ads ... up to 1969. What do they emphasize about the PRODUCT, What's the OFFER? Any GUARANTEE?

And here's a recent TV ad "Chevvy Runs Deep." Let's watch it, read some commentary ... and discuss.

The comment is by Mikey Kaus, who writes a blog for Newsweek's website. He panned the Chevvy ad. Quoting another website, he suggested it's probably not quite the "Worst Ad Slogan Ever," but it comes close. Kaus added:
That may be a stretch. It's better than "Excellence for All"! But it is a little weird. Is this a submarine they're selling? What is there about Chevy that runs deep? Red ink? Work rules? Influence in the Obama administration? More important, as Jalopnik notes, the slogan tells you zero about the product (assuming it's nonsubmersible). "Chevy Runs Deep" appears to be yet another attempt to sell you patriotic "heritage"—in other words, to get you to buy an American car because American cars used to be really good and everybody drove them!


Snarky, snarky.

But is Kaus' snark accurate?

Is there a USP here? Is it tacked on? Does it, as John Vivian might say, "Create a benefit of the product, even if from thin air?" Or is there something real in Chedvrolet's brand? How does it change our perspective if we focus away from the product and more on the experience a consumer has with the product? What does history have to do with a brand?

Tuesday, November 16, 2010

COMM 337: Analytical blog ASSIGNMENTS

Emailed tonight to students in Communications 337 (advanced journalism).

Hi guys --

Ho ho ho. They're already playing Christmas carols in Best Buy -- no doubt in our other fine retail establishments as well -- Thanksgiving is next week, and the end of the semester is just around the corner.

All of which means we'd better start making up for lost time.

Here are the assignments for the four analytical pieces I want you to write and post to your blogs. Here's what the syllabus says about them: "Students will create a web Log (blog) and write analyses professional writing of 1,000 words each of: (a) a newspaper feature story, (b) a magazine feature, (c) a piece of public affairs reporting and (d) an opinion or op-ed piece on the blog." More detailed instructions are on The Mackerel Wrapper, and I'll link you to the assignments below.

In addition, you'll write: (1) a publishable magazine story; and (2) a query letter "selling" the story to an editor. (That would be me, in this case, but writing query letters pitching your free-lance stories is an important skill.) We've talked about your stories, and I feel like you're on track. So what you need to do now is finish the interviews and write the stories. I'll post directions for the query letter before Thanksgiving.

In the meantime, here are the analysis assignments:

No. 1. Public affairs reporting. Posted to The Mackerel Wrapper Oct. 16. Link here: http://mackerelwrapper.blogspot.com/2010/10/comm-337-assignment-for-your-1000-word.html

No. 2. Newspaper feature. Posted to The Mackerel Wrapper Oct. 28. Link here: http://mackerelwrapper.blogspot.com/2010/10/comm-337-2nd-analytical-blog-post.html

No. 3. Magazine feature. Posted to The Mackerel Wrapper Oct. 28. Link here: http://mackerelwrapper.blogspot.com/2010/10/comm-337-3rd-blog-post-magazine-feature.html

No. 4. Opinion (editorial) piece. Posted to The Mackerel Wrapper Oct. 28. Link here: http://mackerelwrapper.blogspot.com/2010/10/comm-337-4th-blog-post-opinion-piece.html

They're due any time you get to them. (How's that for fitting them into our busy schedules?) Just email me when you get them written and posted to your blog.

If you have any questions, don't hesitate to get back to me. If you don't want me to think you've died tragically and I need to send flowers somewhere, don't hesitate to get back to me! In fact, why don't you drop me an email message ASAPest just so we'll know you haven't gone Code Blue on me.

-- Doc

Saturday, November 13, 2010

COMM 150: This might be a good final exam topic ...

Is that headline blatant enough for you?

But it's true. It might ...

It's a story in The New York Times on why The Daily Beast is buying Newsweek ... and it's all about convergence as it explores why Barry Diller, owner of several electronic magazines and websites including the Beast, would want to buy an ailing print publication. Merger of Newsweek and the Beast was announced late last week.

And an interview with the principals in the merger on CNN's "Reliable Sources" show. Hosted by Howard Kurtz, media critic who recently left The Washington Post for The Daily Beast, the show's format allowed Tina Brown, editor-in-chief of the combined publication, and Newsweek owner Sidney Harman to expand on the economics of publishing print magazines, web publication and their plans for the future. Count how many times they use the word "brand."

Headline in the Times: "Newsweek’s Printing Press Was a Top Draw for [Beast owner] Diller."

Some snippets:
  • “It’s hard to make enough money on digital-only platforms,” said Jim VandeHei, executive editor of Politico, which despite being a thriving Web site still generates about half its revenue from a print publication distributed free on weekdays around Washington. “Digital is clearly the future, but print — in the right circumstances — can still thrive and help provide a bridge to an all-digital future,” Mr. VandeHei said.

  • Mr. Diller had more than a few good reasons to think twice about not being too territorial when it came to sharing control with Mr. Harman. Starting his own print version of The Daily Beast would be costly. Newsweek had a brand and all the infrastructure in place needed to go to print on Day 1.

    Plus, by rolling Newsweek.com into The Daily Beast, they could hope to absorb some of the nearly five million unique visitors Newsweek clocks each month. The Daily Beast’s traffic growth has slowed lately, though it is up tenfold to more than two million a month since the site made its debut in October 2008, according to comScore.

  • The merger is likely to come with other forms of consolidation. One of the main reasons the merger appealed to Mr. Diller and Mr. Harman was that combining the newsrooms and business sides would allow them to reduce staffing. When asked about possible job cuts on Friday, Ms. Brown said, “We’re going to have to look at the whole business model, the whole editorial model, and we’ll have to make our assessments.”
Which means we'd better go back and look what I posted a couple of days ago, too, about this merger. There are branding issues here, along with the convergence of new and old media. That's a big part of why I'm thinking maybe final exam question ...

Friday, November 12, 2010

COMM 150: For Monday ... USP = unique selling proposition - "Chevvy runs deep" - running too deep?

On page 333 in "Media of Mass Communication" (our edition), John Vivian discusses the Unique Selling Proposition in terms of "lowest common denominator" advertising. I wish he wouldn't do that. Not that it isn't all too often true ... He suggests it's about "Creat[ing] a benefit of the product, even if from thin air, and then tout[ing] the benefit authoritatively and repeatedly as if the competition doesn't have it." Well, OK, yeah. But you're maybe not going to stay in business long if you rely on that.

Vivian does acknowledge, "A unique selling proposition need be neither hollow nor insulting, however." And that's where I want us to start.

Positioning ... vs. clutter ... "Ad clutter, as it is called, drowns out individual advertisements. With positioning, the appeal is focused and caters to audience segments, and it need not be done in such broad strokes."

http://en.wikipedia.org/wiki/Unique_selling_proposition Wikipedia

Rosser Reeves of Ted Bates & Co.
  • Each advertisement must make a proposition to the consumer. Not just words, not just product puffery, not just show-window advertising. Each advertisement must say to each reader: "Buy this product, and you will get this specific benefit."
  • The proposition must be one that the competition either cannot, or does not, offer. It must be unique—either a uniqueness of the brand or a claim not otherwise made in that particular field of advertising.
  • The proposition must be so strong that it can move the mass millions, i.e., pull over new customers to your product.


Interactive Marketing, Inc., a website optimization and Internet marketing company of Bend, Ore., http://www.interactivemarketinginc.com/unique-selling-proposition.html
Your USP is the force that drives your business and success. It can also be used as a "branding" tool that deploys strategy with every tactical marketing effort you use such as an ad, a postcard, or web site. This allows you to build a lasting reputation while you're making sales. The ultimate goal of your USP and marketing is to have people say to you... "Oh, yes I've heard of you. You're the company who..." - And then respond by requesting more information or purchasing [boldface, italics and blue type in the original].
Vivian makes it sound like the USP is basically a gimmick, but it isn't. Notice what the advertising pros say: It has to be real, "Not just words, not just product puffery, not just show-window advertising." Adds Interactive Marketing, "Think in terms of what your business does for your customer and the end-result they desire from a product or service like yours. So, what are the 3 biggest benefits you offer?" And this, "Consumers are skeptical of advertising claims companies make. So alleviate their skepticism by being specific and offering proof when possible."

Mikey Kaus, who writes a blog for Newsweek's website, xxx http://www.newsweek.com/blogs/kausfiles/2010/10/26/let-s-find-a-better-slogan-for-chevy.html

Jalopnik calls it the "Worst Ad Slogan Ever." That may be a stretch. It's better than "Excellence for All"! But it is a little weird. Is this a submarine they're selling? What is there about Chevy that runs deep? Red ink? Work rules? Influence in the Obama administration? More important, as Jalopnik notes, the slogan tells you zero about the product (assuming it's nonsubmersible). "Chevy Runs Deep" appears to be yet another attempt to sell you patriotic "heritage"—in other words, to get you to buy an American car because American cars used to be really good and everybody drove them!

Snarky, snarky.

http://www.youtube.com/watch?v=f5AG2KbD5ko

COMM 150: On the Web today, a newsy, beastly merger and a re-branding

In the news today, the announcement of a merger between The Daily Beast, on online news and entertainment magazine, and Newsweek, an old-line, not-so-imaginatively named, well, uh, weekly news magazine. MarketWatch has the essentials of the transaction:
Newsweek will merge in a 50-50 joint venture with the Daily Beast, the publications said Friday, a transaction designed to combine the magazine’s resources and depth with the Web site’s more sophisticated understanding of Internet culture.
Editor of the combined magazine will be Tina Brown, who had a well earned reputation for being brash, irreverent and in-your-face as editor of The New Yorker. Newsweek has a reputation for being, uh, stale and antiquated might be the kindest words for it. Dull. Boring. Sinking ship. Other words come to mind.

All of which prompted this from Juli Weiner of Vanity Fair (in part quoting another media critic Rick Summers, one of droves of journalists who recently left Newsweek):
Perhaps the most tantalizing detail of the Observer story is the hint of rebranding. “For now, Newsweek will be called Newsweek and The Daily Beast will be called The Daily Beast, with some intermingling of the names to come later,” Summers wrote. The media’s tweeting masses interpreted this as something of a challenge. Beast Week, the Daily Week, Week Beast, and News Beast were all suggested as potential appellation for the new venture, although the “Daily News” was not a contender, for that has already been claimed by the Daily News. ...
Lame jokes, but the issue is real. The merger raises legitimate issues of branding. Which image will the new combined magazine project? Newsweek and The Daily Beast couldn't be much farther apart. What's the new magazine's mission? What are its core values going to be? All these strategic planning buzzwords try to get at things that are real, even if they're hard to define. How do you put in-your-face and interesting in a mission statement? On a T-shirt? Here's what Tina Brown said this morning in The Daily Beast:
It’s a wonderful new opportunity for all the brilliant editors and writers at The Daily Beast who have worked so hard to create the site’s success. Working at the warp-speed of a 24/7 news operation, we now add the versatility of being able to develop ideas and investigations that require a different narrative pace suited to the medium of print. And for Newsweek, The Daily Beast is a thriving frontline of breaking news and commentary that will raise the profile of the magazine’s bylines and quicken the pace of a great magazine’s revival. I'm impressed with how Newsweek's outstanding staff has continued to put out a lively, well-informed magazine after the departure of their tireless editor, Jon Meacham.
It's also a wonderful new riverboat gamble. But it may be exactly what's needed to keep Newsweek from going under.

COMM 150: Second paper - due Monday, Nov. 22

According to our syllabus for Communications 150, " Each student will write, (1) a documented term paper (at least 2,000 words or eight pages) on a subject to be chosen by the instructor on some aspect of mass communications, to be agreed upon ahead of time by the instructor and the student; or (2) two documented essays (at least 1,000 words of four pages each) reflecting on topics to be assigned by the instructor. So let's take advantage of spring break and get started now.

Here's the topic for the second paper. I'll state it as a question:
How does ________________ (*insert name of corporation, organization or celebrity here) practice brand management? Our textbook by John Vivian doesn't say much about it, but a brand is the image a corporation or a product has with the public. So the Cardinals or the Cubs are not only ball teams, they're brands. How do they maintain their images? Think of other corporations that are in the news. Google. Apple. Toyota. Political causes. PETA isn't just an animal rights organization named People for the Ethical Treatment of Animals. It's a brand, one with an off-beat -- and controversial -- way of attracting attention to its cause. Think of celebrities. Vivian mentions Paris Hilton. Is she a brand? Well, duh. She has a clothing line. But does she have a brand as a celebrity? Is an entertainer a brand? Is Tiger Woods? Jay Leno? Are Bill and Linda Gates? Brad Pitt? Angelina Jolie? Some are very good at brand management. Others aren't. Some might get better at it if they pay attention the next time they're in rehab. How do they -- or don't they -- keep a consistent image with the public?
Due Monday, Nov. 22, at the beginning of Thanksgiving week. Choose the right brand, and you can have some fun with this one.

The paper is documented. In my classes, that means sources of information in all of your writing must be attributed or documented according to an academic system like MLA or APA. Key concept: If you write down anything you didn’t know before, say where you found it! Failure to do so, even unintentional, is plagiarism. In our field, it may also be copyright infringement. Do not write just to fill up space. Create clear, concise, accurate, and relevant thoughts. And convey them to readers in a well-written, grammatical, engaging fashion.

Let's start working on it in class today, as we discuss advertising, public relations and market research. They're all related.

John Vivian's discussion of branding defines the practice as: "Enhancing a product image with a celebrity or already-established brand name, regardless of any intrinisic connection between the product and the image" (332). He uses Paris Hilton as an example, citing "a Paris Hilton handbag, a Paris Hilton wristwatch, a Paris Hilton whatever."

Whatever.

True enough, but there's more to it than that. A good starting place is Vivian's discussion of "brand image" (330-332). He cites adman David Ogilvy, who pioneered the concept during the 1950s and 60s. A certain type of dress shirt (a Hathaway), a certain type of whiskey (Jack Daniels) was hooked up with a certain type of image (a pirate with an eyepatch, down-home sippin' whiskey, whatever). Whatever. It does sell product, though. Or does it sell product by selling the experience? See how all this stuff starts fitting together?

Vivian defines a brand as a "non-generic product name designed to set the product apart from the competition" (330). Ford. Chevvy. BMW. They're all cars. What's the image of each? The American Marketing Association defines a brand as a "name, term, design, symbol, or any other feature that identifies one seller's good or service as distinct from those of other sellers. The legal term for brand is trademark. A brand may identify one item, a family of items, or all items of that seller." Done right, branding reinforces in our minds something that marketing people call a unique selling proposition i.e. something that sets one product apart from all others.

Wikipedia defines brand management as "the application of marketing techniques to a specific product, product line, or brand." Here's how it works:
[Brand management] seeks to increase the product's perceived value to the customer and thereby increase brand franchise and brand equity. Marketers see a brand as an implied promise that the level of quality people have come to expect from a brand will continue with future purchases of the same product. ...
If time permits, we can brainstorm on branding issues presented by different people, products and causes that have been in the news.

Wednesday, November 10, 2010

COMM 150: Yahoo! TV Blog - "Reign of Right-Wing Primetime" - niche broadcasting, market research, Sarah Palin and sow grizzlies

Not sure what I think of this -- but it's about niche broadcasting -- and politician-turned-TV-personality Sarah Palin and her new reality TV show about Alaska. And it shows how you can slice, dice and crosstab audience research figures.

Palin's sponsors on the TLC cable network are betting she'll appeal to a loyal market niche, and they downplay the controversy she brings to most subjects.

"Palin's going to be talking about Alaska: the Alaska salmon, the Alaska grizzly bear, the Alaska moose," Aaron Cohen, executive VP and chief media negotiating officer at Horizon Media, is quoted as saying. "As long as she doesn't end up shooting the moose, I don't think it will become a controversial program."

But the overall story compares and contrasts the alleged viewing habits of Republicans and Democrats. How thorough the research is, I'm not too sure. But it's based on a survey that cross-tabbed declared party preference with viewing habits. Nut graf:
According to months of data from leading media-research company Experian Simmons, viewers who vote Republican and identify themselves as conservative are more likely than Democrats to love the biggest hits on TV. Of the top 10 broadcast shows on TV in the spring, nine were ranked more favorably by viewers who identify themselves as Republican.

[list of shows deleted]

Liberals appreciate many of the same shows, mind you. But their devotion typically is not quite as strong as right-wingers, and Dems are more likely to prefer modestly rated titles.
And this: "... if you look at the list of broadcast shows that are Republican favorites, it closely mirrors the Nielsen top 10 list, whereas Democrats tend to gravitate toward titles likely to have narrower audiences."

And this ...

For what it's worth, Sarah Palin's reality show. The Yahoo! story's take on it follows a lengthy discussion of how shows were upbeat and approving of authority back in the day, more rebellious during the 70s and more conservative again in the 80s (which strikes this reader as doubtful pop sociology) and a segue:
All of which brings us to …

Alaska.

"Sarah Palin's Alaska." TLC is set to make one of the biggest bets of the year by taking arguably the most polarizing figure in politics and giving her a reality show. The broadcast hits on Experian's index tend to have at least some bipartisan support, but the lower ratings bar set for cable shows mean they get away with appealing to only one side or the other.
There's even a trailer for "Mama Bear" Palin's new show, which got panned, incidentially, in the Anchorage Daily News.

Best comment on Palin, well, my favorite, at least, was a letter to the editor in the ADN that suggested that if Palin spent more time in Alaska, she'd realize what she calls a "mama grizzly" is really a sow. The males are boars. For more on the lifestyle of sow grizzlies check out this story in the Alaska Dispatch. Palin is not mentioned, but it's good on bears.

COMM 150: Mission statements, PR and advertising

One reason John Vivian -- along with most people who write about public relations -- insists that PR is a management function is that it should reflect an organization's mission. Done right, a mission statement is at the core of its strategic thinking. It takes someone in top management to make sure it is followed through, and it takes a PR person in upper-level management to ensure the organization's public face is consistent with its mission.

Done wrong, a mission statement is a jumble of words and cutsey slogans. Which is one reason why it's important to do it right.

So here's a brief outline, and below that an exercise for you to do and post as a comment to this post.

Peter Drucker, who was probably the 20th century's most influential management consultant, once famously said "a mission statement should fit on a T-shirt. In an book called "Managing the Non-Profit Organization," Drucker put it like this:

The first thing to talk about is what missions work and what missions don't work, and how to define the mission. For the ultimate test is not the beauty of the mission statement. The ultimate test is right action.

The most common question asked me by non-profit executives is: What are the qualities of a leader? The question seems to assume that leadership is something you can learn in a charm school. But it also assumes that leadership by itself is enough, that it's an end. And that's misleadership. The leader who basically focuses on himself or herself is going to mislead. The three most charismatic leaders in this century inflicted more suffering on the human race than almost any trio in history: Hitler, Stalin, and Mao. What matters is not the leader's charisma. What matters is the leader's mission. Therefore, the first job of the leader is to think through and deflne the mission of the institution.

And he summed up what he had to say about mission statements with this:

A mission statement has to be operational, otherwise it's just good intentions. A mission statement has to focus on what the institution really tries to do and then do it so that everybody in the organization can say, This is my contribution to the goal.

What does that mean: A mission statement has to be operational? It has to be something you can translate into action. In "Managing the Non-Profit Organization," Drucker gives a couple of examples. Here's one:

Here is a simple and mundane example-the mission statement of a hospital emergency room: "It's our mission to give assurance to the afflicted." That's simple and clear and direct. Or take the mission of the Girl Scouts of the U.S.A.: to help girls grow into proud, self-confident, and self-respecting young women. There is an Episcopal church on the East Coast which defines its mission as making Jesus the head of this church and its chief executive officer. Or the mission of the Salvation Army, which is to make citizens out of the rejected. Arnold of Rugby, the greatest English educator of the nineteenth century, who created the English public school, defined its mission as making gentlemen out of savages.

My favorite mission definition, however, is not that of a nonprofit institution, but of a business. It's a definition that changed Sears from a near-bankrupt, struggling mail-order house at the beginning of the century into the world's leading retailer within less than ten years: It's our mission to be the informed and responsible buyer-first for the American farmer, and later for the American family altogether.

Sears has lost sight of its mission in recent years, according to some business analysts. But for a long time, it was nothing if not a farmers' store. Farmers and their families ordered from the Sears catalog (which they also put to other uses), and they shopped at Sears when they came to town. I remember as a kid walking into the Sears in Knoxville, Tenn., and they were selling everything from baby chicks to metal washtubs. You knew it was for farmers. Who are Sears' customers now? Well, there aren't that many anymore. And I think lack of a clear mission is one reason why.
Here's the exercise:

Your assignment: Find something on the World Wide Web that clearly explains what a mission statement is and what it does.
* * *

Please post what you find out as a comment to this blog. And be sure to include a Web address. Copy and paste it from the address field in your browser into your comment. Like this:
http://www.brs-inc.com/news002.html

Business Resource Software of Austin, Texas, says, "A mission statement may look simple but it should communicate the core of your organization with a precise statement of purpose. Words should be chosen for meaning and clarity - not technical jargon." There's more. I like it. It's simple. It's clear. And it tells you what to do and how to do it. What's not to like about that?

Friday, November 05, 2010

COMM 150: In class Monday ... Billy Goat Tavern ... a public relations case study

Monday we're going to look at how the Billy Goat Tavern, a Chicago institution, keeps its name -- and its brand, i.e. its corporate image -- before the public. And how it illustrates the principles in John Vivian's discussion of public relations in "Media of Mass Communication." Let's start with his definition on page 290 in the 9th edition that PR "is a management tool for leaders in business, government and other instititutions to establish beneficial relationships with other institutions and groups."


BTW, we use the language oddly in PR. A "public" is any group that has a relationship to your organization. So you can have lots of different "publics." [One of them is the public at large, which is what we usually mean by the word "public." But there are smaller publics, especially in a world of niche marketing.] It sounds awkward at first, but you'll get used to thinking about different publics.


Chicago's Billy Goat Tavern
© Jeremy Atherton 2006
Wikimedia Commons

Last week we saw how U.S. Sen.-elect Mark Kirk and unsuccessful candidate Alexi Giannoulis got some free publicity from a meeting -- really a photo op -- at the Billy Goat. Today we'll look at how tavern owner Sam Sianis promotes the business and maintains beneficial relationships with other institutions and groups.

First place to go for background, as always [at least in my classes], is Wikipedia [while you're there, notice how quickly the Kirk-Giannoulis meeting got into the Wikipedia profile, and click on the photo. You'll notice it is published under a Creative Commons Attribution-Share Alike 3.0 Unported license. This means that it can be reused if the photo is credited to the creator of the content and his copyright is acknowledged. It's in its formative stages, but Creative Commons is an interesting attempt by content creators on the Internet to work within the confines of copyright law.

Back to the Billy Goat ...

Go to the tavern's website at http://www.billygoattavern.com/home.html and see how it promotes the business. There's also a history page at http://www.billygoattavern.com/history.html that will be of particular interest, no doubt, to Cubs fans. As you read, identify the various publics represented.



For Wednesday: Evaluate the website in light of Vivian's discussion of the differences and similarities of public relations and advertising. What is integrated marketing communications, and how does IMC fit into the picture here? Is the Goat following an IMC policy when it ventures into areas like politics and baseball?

COMM 150: Media trends in the morning news

So I'm going to open my email, and before I even get to my inbox there's a couple of Associated Press stories on the Yahoo! News site that relate to trends we're studying this semester.

Here's one on new- vs. old-media competition ... a fall-off in the number of cable subscribers that may (or may not) reflect internet TV services:
NEW YORK (AP) -- Cable companies have been losing TV subscribers at an ever faster rate in the last few months, and satellite TV isn't picking up the slack.

That could be a sign that Internet TV services such as Netflix and Hulu are finally starting to entice people to cancel cable, though company executives are pointing to the weak economy and housing market for now. ...
And so on. Like I said, we'd better read it.

Here's another TV story. The Nielsen ratings show Fox News, as usual, blew out the other TV networks on election night audience share. If my theory is correct, it's more evidence that niche broadcasting works. The AP reports:
The Nielsen Co. said Thursday that Fox had 6.94 million viewers during the 10 p.m. hour Tuesday. NBC was second with 6.27 million, followed by CBS with 5.86 million and ABC with 5.53 million. CNN had 2.59 million viewers during that key hour and MSNBC had 2.04 million.
And at the bottom of the story, another trend - concentration of ownership - in AP's usual filler in the last graf:
Fox is owned by News Corp.; ABC is a unit of The Walt Disney Co.; MSNBC and NBC are subsidiaries of General Electric Co.; CBS is owned by CBS Corp.; CNN is a unit of Time Warner Inc.
Concentration of ownership. Convergence. Niche targeting. That's how the world is changing.

Thursday, November 04, 2010

COMM 150, 337: New email address

Hi everybody -

I've signed up for my new BenU email address ... make a note of it ... so you can now reach me at:
And, no, I'm not going to tell you what the "E" stands for. It's technically my first name, but only my mother, the federal government and now Benedictine University have ever tried to use it.

- Doc

COMM 150: Let's analyze this WBBM radio and TV story [keywords: civility, sexy 'lexi]

Red-letter advisory to students --

At the end of class, I assigned you to answer the questions toward the end of the Kirk-Giannoulis piece ... post 'em as comments to this post ... and I added a question for you to [post as comments to this post before class Monday: How is this "cheezborger diplomacy" story good public relations? For Kirk? For Giannoulis? For the media that covered it?

Here's the link to a story on the WBBM website in Chicago. (By the way, see how it's an example of convergence, since WBBM consists of both radio and television stations, and also of how the Internet lets the stations broaden their reach?) It illustrates a couple of points about news that I want to make,n and it's a good segue to public relations ...

Yesterday U.S. Sen.-elect Mark Kirk invited defeated Democratic candidate Alexi Giannoulis for a beer at Chicago's Billy Goat Tavern, and Giannoulis accepted. Their moment of "cheezborger diplomacy" (so named for the famous Saturday Night Live routine about the Billy Goat*), was basically a photo op - a public relations shtick - but I think it's a brilliant piece of PR on Kirk's part. It's also good PR for the tavern.

But is it news? Well, yes and no. Let's watch it and decide:
  • Is it newsworthy? Rate it in terms of the news elements we discussed Wednesday - impact, conflict, prominence, etc.
  • Did you hear anything about this downstate? (I didn't. I saw it on a hardcore political blog, and I think it was treated as a local Chicago story.) How widely should a feel-good story like this be reported?
  • How does this story relate to the watchdog role of the press, press as "fourth branch of government," etc. Are you still a watchdog when you report the good news?

Friday morning [this belongs here, too]: Rich Miller, who publishes the Capitol Fax newsletter and administers its blog, runs one of the cleanest and most informative "readers' forum" or comment boards in the business. He manages that partly because CapFax is a niche publication that markets itself to policial pros ... and partly because Miller rides herd on the posts.

So yesterday, Miller had to crack the whip on nasty political rhetoric in the comments section. He did it like this:
... here’s the thing. I won’t tolerate any more of this. I issued a lifetime banishment last night and I’ll do more today if need be, so start treating each other with respect and take off your tinfoil hats or you’re going to find yourself forever banned from commenting here. And you can bet your house that I’m just itching to zap my first moron today. Don’t tempt me.
And for his question of the day, a standard reader participation shtick, he did this:
Please use the comment section on this post to say something nice about the other side today. You’ll be surprised at how much better you’ll feel. Politics is a rough business, and, yes, we do play rough here. But we don’t need to get dirty and be mean to each other.

So, electronically shake hands and let’s move along. We’re better than yesterday.
Let's read it. Some of the comments mention the cheeseburger summit. And most of them, I think, do serve a purpose.
______________
* You probably already know some of this, especially if you're a Cub fan. The Billy Goat Tavern is located on the lower level of Michigan Avenue near the Tribune Tower, and it's long been a favorite hangout of newspaper people from the Trib and the nearby Sun-Times. The Billy Goat Curse

Tuesday, November 02, 2010

COMM 150: For class Wednesday

I like John Vivian's discussion of news - news is about change, etc. Let's talk about it. Anything going on in the news this week that's about change?

Here's a good discussion of what makes something newsworthy, i.e. gives it news value ... from a handout put up by Ken Blake, journalism instructor at Middle Tennessee State University.

And here's a link to The Capitol Fax Blog at http://www.thecapitolfaxblog.com/ ... anything about change there?

Also: Let's compare what CapFax has on the elections to what the State Journal-Register and the Chicago Tribune have. What differences do you see between the online niche publication and the two newspapers written for a mass readership?

Let's select a story and compare the reader forums. Any political story in the J-R will do, as long as it has reader comments. We'll try to find a comparable story in class.

Then let's look at the live blogging of late-night election returns on CapFax. How does publisher Rich Miller use the interactivity of the 'net to get the news out? To make it available to readers statewide?

Monday, November 01, 2010

COMM 150: Notes from today's in-class discussion ... plus more RED-LETTER hints

Question was - take a sheet of scrap paper and write down your first reaction to tomorrow's election.
Lousy candidates
-- In the dark -- don’t know how I feel … it’s all dishonest, what’s the point?
-- Crooked, vicious and annoying
-- Annoying –- undecided who I really trust
-- Ridiculous –- competitive -– enemies. I don’t really pay much attention to it.
-- Annoying -– tired of it –- tired of hearing all the ads, especially on the radio. Not sure how I feel about it.
-- Illinois government is screwed no matter what.
-- Corrupt -- stupid –- sexy ’lexi [Giannoulis]
----

What can the media do to make things better?

One good answer: I think it has to start with the people who are running. [True. But does it let us off the hook as media professional?]

Reframing the question(s): What, if anything, can the media do to cope with an increasingly partisan, divisive climate of opinion? [There's a larger question behind this, too: Is our increasing partisanship part of the same phenomenon as the market segmentation that has us reading -- or watching -- increasingly targeted publications like Runner's World, Pizza Today (I'm not making this up), ESPN or the Home Shopping Network)? Hmmm. If we broaden out the question like that, would it help us pull things together for the final exam? Just askin'. Or not.] One answer is Fox News' ... to consciously reflect the point of view of a market segment (e.g. conservatives) and give "fair and balanced" news and commentary that validates their world view. Another answer is the kind of grant-funded media outlets like The St. Louis Beacon, that appeal to a market niche that wants "objective" news and commentary from experienced professional journalists.

But each of these is an answer and not the answer.

Here, for the sake of convenience, are the questions I posted ahead of time for today's class discussion and the red-letter hints that accompanied them: What can the media do to change this kind of environment? What should they do? How can they balance that with their need to make a buck? You've seen the questions before. You'll see them again. You may even see them on your final exam. Hint hint.

Sunday, October 31, 2010

COMM 150: Read for Monday's F2F in-class discussion!

With the election coming up Tuesday, we're taking some things out of order ... the pre-election coverage illustrates too many principles we ought to be aware of and, as usual, the world refuses to consult with me before doing stuff that we won't read about until later in Vivian's "Media of Mass Communication." Bummer.

But one we've got to deal with.

Please notice hints in red type below. But red type isn't a bummer. Right?

Last week, we were discussing campaign ads - especially the negative ones, since that's about all you see in the last days before an election - and their effect on voters, especially voters of your generation. You're turned off, you say in your comments to the blog, by all the negativity shown by people who say they want to be our leaders but certainly don't act like leaders.

Rich Miller, publisher of the Capitol Fax newsletter and blog, says in his print newspaper column picked up by Illinois Times and other papers statewide, it's turning off the politicians, too. His column is headlined "After the bloodbath, who will pull us together?" His answer: Maybe nobody will.

Among other things, Miller says this year's election cycle of partisan politics and attack ads are making it harder for state legislators to work together. He adds:
... All of this couldn’t come at a worse possible time, of course. The state’s budget deficit is practically insurmountable. Unemployment remains stubbornly and scarily high. People are angry and frightened because nobody can point to any light at the end of this tunnel.

Somehow, some way, the people who lead this state are going to have to find it in them to pull everyone together and address these issues after this bloody fall campaign. But right now all of them are doing everything possible to undermine any sort of resolution.
A similar point is made by a well-researched, balanced backgrounder in the St. Louis Beacon, an online news magazine written and published by veteran journalists in that city. It covers Illinois state politics as well as St. Louis metro and Missouri government.

The Beacon story is by Mary Delach Leonard. (There's more on her below, because she's had an interesting career as a political reporter.) Its headline "Are Illinois voters too turned off by corruption to vote?" tells it all. Leonard quotes Cindi Canary, director of the Illinois Campaign for Political Reform:
Canary is concerned when she hears voters saying in interviews that they are turning down the volume of their radios and televisions and not listening to the advertising.

"The truth of the matter is that voters who take their responsibility seriously have to choose between one or the other screaming, angry candidate," Canary said. "And it's particularly disheartening coming on the heels of [former Gov. and convicted felon Rod] Blagojevich when my hope would be that we would be talking about leadership. We should be talking about public responsibility to the citizens and the electorate and we should be talking about the very serious problems that we have."

Canary worries that the negative tone of the campaigns will further suppress voter turnout, which tends to be low in midterm elections anyway.

"I think it's very hard not to be cynical in this kind of environment," she said.
Some questions: What can the media do to change this kind of environment? What should they do? How can they balance that with their need to make a buck? You've seen the questions before. You'll see them again. You may even see them on your final exam. Hint hint. Things like Leonard's article and the St. Louis Beacon may be part of the answer.

Leonard was a reporter and features editor for the St. Louis Post Dispatch for 17 years before joining the St. Louis Beacon in 2008. The Beacon is an non-profit, online publication that is, according to its "About" page, "dedicated to news that matters for people in our region. ... Founded by veteran journalists, the Beacon aims to serve and engage citizens by offering a distinctive new news medium. Join in this effort by sharing your experience, insight and suggestions. Together, we can build a Beacon that illuminates our region and shines outward to the world." Surf around the website and see what its funding sources are. Some of the pundits think not-for-profit publications are the wave of the future, at least for news and public affairs content. Others think they're deadly dull and timid, lest they say something that offends their funders. What do you think?

Reminder: State and congressional elections are coming up Tuesday, Nov. 2. Remember, if you don't vote, you lose your right to &#+%^ about politics.

Friday, October 29, 2010

COMM 150: More on Monday's and Wednesday's ASSIGNMENTS on campaign ads

More evidence on what I asked about Wednesday - the effect of campagin ads - and what I asked about Monday - how the internet is changing things - in Rich Miller's Capitol Fax Blog ... which covers Illinois politics and government.

Please note additional class discussion question at end of post.

In terms we've been using in class, I'd call CapFax an online niche publication for people who follow Illinois Statehouse politics closely. Miller is pretty much a one-man band, and he serves readers who can't get the detailed information they need from the commercial or "mainstream" media. He also uses fairly advanced technology (alway has - the name "Capitol Fax" comes from a day in the early 90s when fax machines were cutting-edge technology and Miller would fax his newsletter to clients. Now he has moved online, and offers the blog to promote his $350-a-year subscribers' newsletter.

Since it's a blog, he offers his readers plenty of opportunity for two-way conversation - uses the "interactivity" of the 'net in academic terms. So every day he has a "Question of the Day" - usually humorous - to stir up interest. Today's question was< "Looking back over the past year, what were the campaign moments that will most likely stick with you as you get older?" And one of the best answers was this (scroll down to 1:38 p.m. [they're posted top to bottom in chronological order. We've been talking about Illinois and Alaska, and this brings in evidence from three more states:

- Deep South - Friday, Oct 29, 10 @ 1:38 pm:

Down here in the Deep South, the television market covers four states. That’s four states worth of political commericials on TV….constantly. We get KY, MO, IL and TN. So we get Rand Paul, Jack Conway, Robin Carnanhan, Roy Blount, Joann Emerson, Tommy Sowers, Mark Kirk, Alexi, Quinn, Brady, Madigan, some congressman down in Tennessee,along with variouos amendments and proposition, etc. And in the final days before the vote…we’re getting a bunch of the local candidates on the air.
Geez…they’re all the same…one candidate attacks the other, tries to show the
other as a liar, a socialist, a crime softie or the fact that he or she has some
other evil personality flaw. In fact, you’d think some of these people are
running against a three headed monster named Obama-Polosi-Reid. Can’t really
learn anything about the candidates or what they stand for….but Gawd they’re
spending the money like its going out of style.

Oh, and it seems like
half these guys are either cleaning a shotgun, carrying a shotgun or actually
firing a shotgun (Tommy Sowers, Democratic candidate for Missouri’s 8th CD fires
a shotgun in his ads…in fact, in think he fires it twice in one of the spots.)
Guess you need a shotgun to prove you’re aimin’ to go to Washington.

Same question as Wednesday: What is the cumulative effect of these ads on our overall opinion of politics and government?

COMM 150: Civility - today's class discussion ASSIGNMENT

We're going to take things out of order again for today's discussion question. This column by Julia O'Malley, a feature writer for The Anchorage Daily News, gets into questions of media ethics that we'll read about next month in John Vivian's "Media of Mass Communication." But I really liked it (with usual disclaimer: That doesn't mean you ought to feel like you have to like what I like). And it was a welcome relief when I surfed into it while I was tracking coverage of the U.S. Senate campaign here, which is even more of knock-down-and-drag-out brawl that in Illinois.

Plus, O'Malley is about 10 years out of college, and
her career is a very good example of the kinds of careers you can have with a degree from a liberal arts college.

Read the column, and answer these questions ... as comments to this post:

  • What is O'Malley's role here? Is she functioning as a watchdog? If so, who is she watch-dogging? (Whee! I just made up a new verb.) Are the media and lobbying groups like the Alaska Federation of Natives public institutions in the same way as government is? Who should they be accountable to? Who holds them accountable?
  • A related question. In this column, O'Malley is focusing on the mass media in much the same way that comedian Jon Stewart focuses on the media. (Oops! I just gave away the answer to the first question.) Compare and contrast the way they do it. If the media don't watch-dog themselves, who else is going to do it?
  • What is the role of the two disc jockeys here? What responsibilty do radio personalities have to the public? How did the disc jockeys in this story understand their responsibity? How did that understanding change?
  • The Alaska Natives decided not to go to the media because, "News stories split things into two sides and heighten the conflict." Do you agree? Do the stories have to be divisive? Compare the State Journal-Register's coverage of the controversy a Halloween display - link here and here - in Springfield.
  • In general, what responsibility do professionals in the mass communications industry have to the overall community? How can they balance those responsibilities with the need to entertain people and make a profit?
Remember: Posting to the blog equals class attendance this week. The week's not over, so you can still get caught up. Link here to Monday's and Wednesday's class discussions.

Here's O'Malley's story, which ran in Sept. 1 and was headlined "When the conflict is race, don't feed the fire" ...

But first, a little background: Alaska Natives include diverse groups of people, including several American Indian tribes and the peoples we lump together as Eskimos. The First Alaskans Institute is a Native not-for-profit agency that focuses on "leadership development, education and public policy." One of the important Indian tribes is the Tlingit (pronounced KLINK-it). The controversy arose last spring when Rochene Rowan-Hellén heard a tasteless joke about "cash for Tlingits" on KWHL and contacted FAI. They met with radio hosts Bob Lester and Mark Colavecchio of the Bob & Mark show, whose joke it was, and their boss Anchorage Media Group General Manager Dennis Bookey. O'Malley continues the story:
At this point, something predictable could have happened, along the lines of what happened to KBFX personalities Woody and Wilcox, who made a similar on-air gaffe in 2008. That provoked rebuke statewide, from the Alaska Federation of Natives, to the mayor, to the Anchorage School District. The dee-jays were suspended and ordered to sensitivity training. And people whispered that Alaska Natives couldn’t take a joke.

Rowan-Hellén didn’t want it to go that way. Humiliating Bob and Mark wasn’t going to make them see things from her point of view, she said.
So instead of going public with the story, they quietly contacted the station and met with the disc jockeys. They promptly acknowledged they'd messed up and took steps to correct it. But it went beyond that, when they met with a group of Natives.
Lester, Colavecchio and Bookey agreed to be part of a working group to come up with ways to make lasting changes at the station and in the community. Lester and Colavecchio went to a training at the Alaska Native Heritage Center to learn about Alaska Native culture. When they were there, they met a lot of Native people who listened to their show.

“The thing that hit me that day was these people love what I do and I let them down. It’s like letting down a loved one,” Colavecchio said.
Out of the meeting came some changes in programming. Says O'Malley:
At KWHL, they reviewed all their radio skits and deleted the ones that had racial overtones. They apologized formally. They started planning some outreach events in the Alaska Native community. They discussed the possibility of having an Alaska Native intern on their show. And, the two guys, who over the years have flirted with shock-jock status because of edgy humor, thought hard about what it means to be funny. Funny can be irreverent. Funny can poke at public figures. Funny doesn’t have to rely on stereotypes.

“If I’m going to have fun, it’s with my arm around somebody,” Lester said. “I’m not going to punch them in the face.”

“You can’t satirize a culture,” Colavecchio said. “If nobody ever tells you that, you don’t know that. You are ignorant.”

For the last three months, they tweaked the tone of the show. And their ratings came back higher than at any time in recent memory. They hadn’t lost their edge. They’d gained audience.
I don't usually like to editorialize too much in class. I'd rather have you develop your own independent judgment. But this time I'm going to: Sometimes you can do well (financially) by doing good.

Thursday, October 28, 2010

COMM 337: 4th blog post - opinion piece - ASSIGNMENT

From our syllabus -

Students will create a web Log (blog) and write analyses professional writing of 1,000 words each of: (a) a newspaper feature story, (b) a magazine feature, (c) a piece of public affairs reporting and (d) an opinion or op-ed piece on the blog.


This is our opinion piece ... it's not at all like your standard editorial, that harumphs around about some political issue and comes to some kind of conclusion. For that, you can go to the State Journal-Register, the Chicago Sun-Times, the Trib, the St. Louis Post-Dispatch or any other newspaper in the land. I like this one much better. It's by Julia O'Malley, who writes a general interest column in the Anchorage Daily News. (We're reading another column of hers, a feature story.) And it follows a different model.

When I started newspapering, somebody told me the perfect editorial would go kind of like this: "Fact. Fact. Fact. Fact. Fact. Fact. Fact. Fact. The conclusion is obvious." O'Malley's is kind of like that, except she doesn't come right out and state a conclusion.

Even so, her conclusion is obvious.

Well, maybe.

O'Malley's column describes a time she got thrown out of a political rally. Read it and tell me what you think. In 1,000 well-chosen words on your blog. Analyze it in the same terms you did her feature story. Be thinking about Donald Murry's "little green book that won't go away" and ask yourself these questions:
  • What does Murray mean by "craft?" What do you mean by it? How does "craft" differ from "art?" How does O'Malley's column show art? And craftsmanship?

  • What is the relationship between the craft of reporting and of writing? To Murray? What might O'Malley say about it? How well reported is her column? What does she gain from being on the scene?

  • Does O'Malley state a conclusion? What would you say is the overall conclusion you get from reading her story? Would it strengthen or weaken the column if she came right out and said it?

COMM 150, COMM 337: online news magazine - link to story for 3rd adv. writing blog post - magazine feature - ASSIGNMENT

From our syllabus: "Students will create a web Log (blog) and write analyses professional writing of 1,000 words each of: (a) a newspaper feature story, (b) a magazine feature, (c) a piece of public affairs reporting and (d) an opinion or op-ed piece on the blog." As you read the story, be thinking about Donald Murry's "little green book that won't go away" and be sure to discuss these points in your analysis of the story:
  • What does Murray mean by "craft?" What do you mean by it? How does "craft" differ from "art?"
  • What the @#$%!& does that have to do with writing? What does it have to do with reporting?
  • What is the relationship between the craft of reporting and of writing? To Murray? How important is reporting to this story?
Post your analysis to the blog, and email me at peterellertsen-at[spelled out this way here to discourage spammers]-yahoo.com when you do.


This piece appeared in the St. Louis Beacon, an online magazine subsidized by grant funding and staffed by experienced journalists in St. Louis, Missouri and Illinois. It prints the kind of long-form journalism that newspapers no longer feel they can afford.

This story is a pre-election analysis by Mary Delach Leonard, who was a reporter and features editor for the St. Louis Post Dispatch for 17 years before joining the St. Louis Beacon in 2008.

The story is headlined "Are Illinois voters too turned off by corruption to vote?"

Some key points ... she quotes Cindi Canary, director of the Illinois Campaign for Political Reform:
Canary is concerned when she hears voters saying in interviews that they are turning down the volume of their radios and televisions and not listening to the advertising.

"The truth of the matter is that voters who take their responsibility seriously have to choose between one or the other screaming, angry candidate," Canary said. "And it's particularly disheartening coming on the heels of Blagojevich when my hope would be that we would be talking about leadership. We should be talking about public responsibility to the citizens and the electorate and we should be talking about the very serious problems that we have."

Canary worries that the negative tone of the campaigns will further suppress voter turnout, which tends to be low in midterm elections anyway.

"I think it's very hard not to be cynical in this kind of environment," she said.

At the same time, Illinoisans say they are ready for state government reform, according to a recent poll of likely voters by the Paul Simon Public Policy Institute at Southern Illinois University Carbondale.


More of the Beacon ... from its "about" page: "Founded by veteran journalists, the Beacon aims to serve and engage citizens by offering a distinctive new news medium. Join in this effort by sharing your experience, insight and suggestions. Together, we can build a Beacon that illuminates our region and shines outward to the world."

COMM 337: 2nd analytical blog post - newspaper feature - ASSIGNMENT

From the syllabus -
Students will create a web Log (blog) and write analyses professional writing of 1,000 words each of: (a) a newspaper feature story, (b) a magazine feature, (c) a piece of public affairs reporting and (d) an opinion or op-ed piece on the blog.
As you read the story, be thinking about Donald Murry's "little green book that won't go away" and be sure to discuss these points in your analysis of the story:
  • What does Murray mean by "craft?" What do you mean by it? How does "craft" differ from "art?"
  • What the @#$%!& does that have to do with writing? What does it have to do with reporting?
  • What is the relationship between the craft of reporting and of writing? To Murray? How important is reporting to this story?
Post your analysis to the blog, and email me at peterellertsen-at[spelled out this way here to discourage spammers]-yahoo.com when you do.


Our newspaper feature story is by Julia O'Malley, who writes a general interest column for The Anchorage Daily News. (She also is living proof there is such a thing as life after college for English majors.)

In this story about diversity training for a cpuple of radio announcers in Anchorage, O'Malley works off of a standard event for daily newspaper reporters -- a press conference -- but she talked, apparently at length, with the people who were part of the story, and got the information she needed to humanize it, to turn it into a feature.

The press conference was called by Alaska Native groups to publicize how radio station KWHL made amends after their morning drive disc jockeys Bob Lester and Mark Colavecchio broadcast a tasteless reference to Tlingit Indians.

A little background: Alaska Natives include diverse groups of people, including several American Indian tribes and the peoples we lump together as Eskimos. The First Alaskans Institute is a Native not-for-profit agency that focuses on "leadership development, education and public policy." One of the important Indian tribes is the Tlingit (pronounced KLINK-it). The controversy arose last spring when Rochene Rowan-Hellén heard a tasteless joke about "cash for Tlingits" on KWHL and contacted FAI. They met with radio hosts Bob Lester and Mark Colavecchio of the Bob & Mark show, whose joke it was, and their boss Anchorage Media Group General Manager Dennis Bookey. O'Malley continues the story:
At this point, something predictable could have happened, along the lines of what happened to KBFX personalities Woody and Wilcox, who made a similar on-air gaffe in 2008. That provoked rebuke statewide, from the Alaska Federation of Natives, to the mayor, to the Anchorage School District. The dee-jays were suspended and ordered to sensitivity training. And people whispered that Alaska Natives couldn’t take a joke.

Rowan-Hellén didn’t want it to go that way. Humiliating Bob and Mark wasn’t going to make them see things from her point of view, she said.
So instead of going public with the story, they quietly contacted the station and met with the disc jockeys. They promptly acknowledged they'd messed up and took steps to correct it. But it went beyond that, when they met with a group of Natives.
Lester, Colavecchio and Bookey agreed to be part of a working group to come up with ways to make lasting changes at the station and in the community. Lester and Colavecchio went to a training at the Alaska Native Heritage Center to learn about Alaska Native culture. When they were there, they met a lot of Native people who listened to their show.

“The thing that hit me that day was these people love what I do and I let them down. It’s like letting down a loved one,” Colavecchio said.
Out of the meeting came some changes in programming. Says O'Malley:
At KWHL, they reviewed all their radio skits and deleted the ones that had racial overtones. They apologized formally. They started planning some outreach events in the Alaska Native community. They discussed the possibility of having an Alaska Native intern on their show. And, the two guys, who over the years have flirted with shock-jock status because of edgy humor, thought hard about what it means to be funny. Funny can be irreverent. Funny can poke at public figures. Funny doesn’t have to rely on stereotypes.

“If I’m going to have fun, it’s with my arm around somebody,” Lester said. “I’m not going to punch them in the face.”

“You can’t satirize a culture,” Colavecchio said. “If nobody ever tells you that, you don’t know that. You are ignorant.”

For the last three months, they tweaked the tone of the show. And their ratings came back higher than at any time in recent memory. They hadn’t lost their edge. They’d gained audience.

About Me

Springfield (Ill.), United States
I'm a retired English, journalism and cultural studies teacher at Springfield College in Illinois (acquired by Benedictine University and subsequently closed). I coordinate jam sessions for the "Clayville Pioneer Academy of Music" at Clayville Historic Site and the Prairieland Strings dulcimer club, and I sing in the choir and the contemporary praise team at Peace Lutheran Church in Springfield. On Hogfiddle I post links and video clips for our sessions and workshops on the mountain dulcimer (a.k.a. "hog fiddle"), as well as research notes on folklore and cultural studies, hymnody and traditional Anglo-Celtic and Scandinavian music. I also posted assignments and readings in my interdisciplinary humanities classes. The Mackerel Wrapper (now on hiatus), carried assignments and readings for my mass comm. students. I started teaching b/log when I chaired SCI-Benedictine's assessment committee, and reopened it as the privatization of public schools grew increasingly troubling and closer to home.